悉尼学校招聘student support officer

Choice Business College is providing vocational courses to international students and have campus in city and Melbourne.

Job description:
• General administration duties including handling email and telephone inquiries, filling, data entry, etc in a busy student-centered environment
• Orientation and Induction sessions including Student safety presentations etc.
• Processing and analyzing student applications and suitability
• Fostering a service-centric mindset within the team
• Maintaining electronic and hard copy student records
• Providing frontline student support and dealing with any concerns or problems that may arise
• Working closely with admissions and academic teams to ensure efficient and timely student management and stakeholder objectives
• Providing support to Senior Management, compliance and marketing team as required
• Demonstrating awareness of diverse cultural and social backgrounds while having a sensitive and supportive approach
• Developing further knowledge about the administration of the student lifecycle
• Reception duties & General Housekeeping including maintenance of reception area (student services area) and boardroom.
The Pay:
Full time: $55000 annually + Super

About YOU
Skills and experience requirements:
• Excellent interpersonal and communication skills - both written and verbal
• High-level administration and organisational skills including working independently
• Strong attention to detail with the ability to prioritise competing tasks for completion on time
• Demonstrated effective and high-level customer relations skills
• Experience in working as part of a team
• Strong IT skills including MS Word, MS Excel, MS PowerPoint
• Ability to learn and adapt to changes quickly in a fast-paced environment
• Mandarin Chinese language skills are highly regarded
• Experience working in the Education Student Services field is highly preferred
• Experience working with student management systems and/or complex databases is preferable

If this sounds like a position that suits your current career focus, we look forward to hearing from you. Please email your resume and a short covering letter setting out what you can bring to the role to [email protected]